First, if you have a need to consider refunds and returns you likely ordered a product from us. Which means we owe you a “thank you!”
We make products that last, and if they don´t we want to know about it . Our guarantee is a handshake – a promise that we´ll be fair to each other. So if something´s not working or fitting up to its tasks or lasting as long as you think it should, we´ll take it back.
No explanation needed, simply email us with your order number and shipping address. We will respond quickly with instructions for how to return items from your order.
We´ll do our best to make things right.